Shipping & Returns
Delivery Policy & Returns Policy
We understand that from time to time you may not be entirely happy when you receive your order due to delivery issues or very rarely due to the quality of the products and we lay out below our policy to enable you to either return or receive replacement products to us in appropriate circumstances. This policy shall apply to all of our customers, irrespective of their geographical location and applies to all orders submitted through our website. We trust that you are always happy with the quality of the items in your order. Please let us know if there are any issues. All clothing items are made to order so please ensure you check the size guide before ordering as we cannot offer a return unless the clothing is damaged or faulty. For any items damaged in shipping please report to us as soon as the item is received as we have guarantees and insurance on all our shipping. For any issues re quality, damages or faults please email : email@example.com
stating your order number and one of the team will be in touch. We will work with you to resolve any issues. **This does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 215).**
We use courier services for all our shipping. Please remember most items are made to order so please allow for the items to reach us and then be shipped out to you. For any queries relating to a delivery please email
quoting your order name and number.
Shop Terms & conditions All items sold in our store are exclusive to Stephanie Hudson and her works. Most items are made to order. Please refer to our returns and delivery policies. Payments are managed securely through the website using a secure payment gateway in accordance with GDPR regulations.